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BEGIN:VEVENT
DTSTART;VALUE=DATE:20180301
DTEND;VALUE=DATE:20190101
TRANSP:TRANSPARENT
X-MICROSOFT-CDO-ALLDAYEVENT:TRUE
SUMMARY:Identifying and Exceeding Customer Needs
DESCRIPTION:Customer Service Training:\n\nIdentifying and Exceeding Customer Needs\n\n\n\nHere\, you'll follow the process of uncovering customers' needs\, exploring and categorizing those needs and turning them into opportunities to gain a valuable customer that continues to want more of what you have to offer.\n\n\n\nObjectives/Outcomes:\n\nOur learning objectives for this course are you will be able to:\n\n	Categorize the customer's need.\n	Explore to specify customer need.\n	Turn the customer's need into an opportunity.\n\n\n\nLength of Training   15 minutes
X-ALT-DESC;FMTTYPE=text/html:<br />\n<img alt="" height="294" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1891/Image/WorkSmartSeriesLogo.jpg" style="width: 400px\; height: 294px\;" width="400" /><br />\n<br />\n<strong><span style="font-size:20px\;">Customer Service Training:<br />\n<span style="font-size:16px\;">Identifying and Exceeding Customer Needs</span></span></strong><br />\n<br />\nHere\, you&rsquo\;ll follow the process of uncovering customers&rsquo\; needs\, exploring and categorizing those needs and turning them into opportunities to gain a valuable customer that continues to want more of what you have to offer.<br />\n<br />\n<strong>Objectives/Outcomes</strong>:<br />\nOur learning objectives for this course are you will be able to:\n<ul>\n	<li>Categorize the customer&rsquo\;s need.</li>\n	<li>Explore to specify customer need.</li>\n	<li>Turn the customer&rsquo\;s need into an opportunity.</li>\n</ul>\n<br />\n<strong>Length of Training</strong> &ndash\; 15 minutes<br />\n<br />\n&nbsp\;
LOCATION:
UID:e.1891.3686
SEQUENCE:3
DTSTAMP:20260910T161453Z
URL:https://business.chamber.owensboro.com/events/details/identifying-and-exceeding-customer-needs-3686
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