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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
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REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180301
DTEND;VALUE=DATE:20190101
TRANSP:TRANSPARENT
X-MICROSOFT-CDO-ALLDAYEVENT:TRUE
SUMMARY:Handling Customer Complaints
DESCRIPTION:Customer Service Training:\n\nHandling Customer Complaints\n\n\n\nDid you know that many unsatisfied customers don't even bother to complain? Much more damaging\, they simply leave and buy from your competitors. In this course you'll learn some effective strategies for turning a complaining customer into a corporate advocate.\n\n\n\nObjectives/Outcomes:\n\nAt the conclusion of this course\, you will understand:\n\n	The customer's complaint.\n	How to provide an appropriate response.\n	How to ensure customer satisfaction.\n\n\n\nLength of Training   15 minutes
X-ALT-DESC;FMTTYPE=text/html:<br />\n<img alt="" height="294" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1891/Image/WorkSmartSeriesLogo.jpg" style="width: 400px\; height: 294px\;" width="400" /><br />\n<br />\n<strong><span style="font-size:20px\;">Customer Service Training:<br />\n<span style="font-size:16px\;">Handling Customer Complaints</span></span></strong><br />\n<br />\nDid you know that many unsatisfied customers don&#39\;t even bother to complain? Much more damaging\, they simply leave and buy from your competitors. In this course you&rsquo\;ll learn some effective strategies for turning a complaining customer into a corporate advocate.<br />\n<br />\n<strong>Objectives/Outcomes</strong>:<br />\nAt the conclusion of this course\, you will understand:\n<ul>\n	<li>The customer&rsquo\;s complaint.</li>\n	<li>How to provide an appropriate response.</li>\n	<li>How to ensure customer satisfaction.</li>\n</ul>\n<br />\n<strong>Length of Training</strong> &ndash\; 15 minutes<br />\n<br />\n<br />\n<br />\n&nbsp\;
LOCATION:
UID:e.1891.3688
SEQUENCE:3
DTSTAMP:20260910T023615Z
URL:https://business.chamber.owensboro.com/events/details/handling-customer-complaints-3688
END:VEVENT

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