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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20180301
DTEND;VALUE=DATE:20190101
TRANSP:TRANSPARENT
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SUMMARY:Handling Customer Complaints
DESCRIPTION:Customer Service Training:\n\nHandling Customer Complaints\n\n\n\nDid you know that many unsatisfied customers don't even bother to complain? Much more damaging\, they simply leave and buy from your competitors. In this course you'll learn some effective strategies for turning a complaining customer into a corporate advocate.\n\n\n\nObjectives/Outcomes:\n\nAt the conclusion of this course\, you will understand:\n\n The customer's complaint.\n How to provide an appropriate response.\n How to ensure customer satisfaction.\n\n\n\nLength of Training 15 minutes
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\nCustomer Service Training:
\nHandling Customer Complaints
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\nDid you know that many unsatisfied customers don'\;t even bother to complain? Much more damaging\, they simply leave and buy from your competitors. In this course you&rsquo\;ll learn some effective strategies for turning a complaining customer into a corporate advocate.
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\nObjectives/Outcomes:
\nAt the conclusion of this course\, you will understand:\n